SPEAK LIKE A
PROFESSIONAL
with DR. ALISTAIR KING
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January - June 2012
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20 & 21 Feb 2012
(Mon & Tue)
JW Marriott Hotel
Kuala Lumpur
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2 & 3 Apr 2012
(Mon & Tue)
The Royale Bintang Damansara
Petaling Jaya
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11 & 12 Jun 2012
(Mon & Tue)
JW Marriott Hotel
Kuala Lumpur
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The ability to speak well can do wonders in today's competitive business world!
So, how do you sound and what do you say?
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How many times have you been misunderstood?
You say 50,
the other person thinks 15. You elaborate the
THIRD point on the second SHEET,
people giggle … You say “We had a meeting just now”
when you mean you had a meeting 3 hours ago! A false perception may
prompt you to put on a fake accent when speaking to foreigner; you might just
end up making a fool of yourself.
Don’t let your spoken language
embarrass you. If you are already speaking English, come and
join us in this interesting and fun-filled two-day
workshop to discover all the essential keys for Malaysians, to speak
better English - in an internationally accepted way, like a professional!
This course can help
you make all the difference.
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Introduction:
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The ability to speak well can boost self-esteem, enhance interpersonal relationships, sell your point of view and often help clinch a business deal. Many people are competent in the English Language. However oral communication is not just about opening your mouth and letting the words slip out. Perceptions are formed by the way you sound and as well by what you say. While sounding professional, how would you portray honesty, assertiveness & sophistication in any conversation?
This course seeks to help people refine the way that they speak, making improvements where necessary to give them the confidence and credibility they need to stand - or sit - in front of any group of people and be at ease in the English Language.
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Who should attend:
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Managers, Executives, Secretaries, Sales and Marketing people, Trainers, Line leaders, Public Affairs people – indeed, anyone who has to stand in front of others and use the English Language to communicate in the workplace, business meetings or social events.
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Course Outline:
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What’s special about Malaysian English?
How to define Malaysian English
Native pronunciation influence
Grammar influence
Focus on the consonants
The stop consonants (k-g; t-d; p-b) - Release the air!
The “TH” sounds - Keep the air coming!
Focus on the vowels
ship or sheep? sit or seat? man or men? pan or pen?
Long vowels vs short vowels; Front vowels vs back vowels
Stress
content or content? refuse or refuse? extract or extract?
Where’s the stress in economy, economics, economical, economist?
Identifying Communication Barriers
Is language proficiency the only barrier of communication?
Assumptions we make
Specialist / Non-specialist divide
Establishing Personality
What impression do you want to give when you meet a client, a colleague or a friend?
Do people recognize you as someone who is positive-minded or who complains about almost everything? A Yes- (wo)man or No- (wo)man ...
Mastering “Small Talk”
How to initiate conversation without sounding inane? "Taking lunch, is it?"
Experience & Story Telling
What to tell and what not to tell to make conversation more interesting?
Consider what the other party may want to hear - not what you want to tell.
Switching of Accent
Is it necessary to switch accent when speaking to a native English speaker or a non-native speaker? Can you sound like a Malaysian and still be acceptable internationally?
Strategically Speaking
Softening or highlighting impact by breaking good news first or bad news first?
The "however" or the "nevertheless"?
Disagreeing & Declining
How to express disagreement and not cause conflict?
Wrapping up a conversation
How "last impression" is as effective as first impression?
How to conclude with conviction.
How to point the way ahead.
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About The Trainer
DR ALISTAIR KING BEd, LLB, MSc, PhD
Alistair King has had more than twenty years experience in education and training in several European,
African and Asian countries. He has held university posts both in his home country, the United Kingdom,
and in Malaysia. In addition, he has been a correspondent for international news services and a writer
for Oxford University Press.
For the last twenty years, he has been involved in developing all levels of staff of Banks, Corporate
Organisations, Manufacturing Companies and Government Departments. His extensive personal client list
includes many of the top performers in the corporate world, both in Malaysia and in other Asian and
African countries. Under a World Bank sponsorship, he has been involved in Human Resource consultancy with the Government
of East Timor since the birth of that nation in May, 2002. Under a European Union sponsorship, he is Communications Consultant
to the ASEAN Secretariat in Jakarta. He serves on the Industry Advisory Panel of Universiti Teknologi Petronas (UTP), where he has
particular responsibility for ensuring that the University’s Language Training Programmes meet the requirements of the corporate
world.
He holds four university degrees, including M.Sc. in Applied Linguistics and Ph.D. in Human Resource Management. He is a
certified Vocational Aptitudes Assessor and Psychometric Tester with the British Department of Employment.
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 *** PSMB / HRDF Claimable *** (Under SBL Scheme).
Ministry of Finance Registration No. 357-02085885
* This course is also available as in-house training *
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>> Pre-course payment not required. Just send us a letter of undertaking! <<
Fee Structure (per
person per course)
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Fee Per Person |
JW Marriott Hotel, Kuala Lumpur
20 & 21 Feb 2012 (Mon & Tue) or
11 & 12 Jun 2012 (Mon & Tue)
The Royale Bintang Damansara, Petaling Jaya
2 & 3 Apr 2012 (Mon & Tue)
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1 -2 persons |
RM 1,500 |
3 persons or more
10% discount |
RM 1,350 |
( Fees are inclusive of course material, certificate of attendance,
morning and afternoon tea break refreshment and buffet/set lunch meals on both days. )
For more information and program details, please contact Chris at 03-9131 4091.
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